Housekeeping is the division within a hotel responsible for the maintenance, cleaning, and alteration of the rooms and public spaces It is a key component to providing and maintaining a pleasant and safe environment for the hotel’s guests, as well as preventing any issues from arising due to untidiness and neglect. Housekeeping also ensures that the property is kept in an orderly manner, free from dirt and unwanted people or animals. In fact, housekeeping may even be the first line of defense when it comes to safety and security, as an untidy and poorly managed premises may invite criminal activity.
Housekeeping departments are found in hotels of all sizes and types, ranging from small, budget-friendly properties to large resorts and luxury establishments. Here are five of the best examples of housekeeping departments in different types of hotels:
1. Budget Hotels: At budget hotels, housekeeping staff may be responsible for basic cleaning duties such as vacuuming, dusting, and tidying up the bedrooms and public areas on a daily basis. They may also be responsible for checking the condition of the rooms and reporting any problems to the front desk or management.
2. Boutique Hotels: Boutique hotels usually have a more elaborate housekeeping department, with staff responsible for laundry services, replenishing room supplies, and deep cleaning. They may also be responsible for attending to guest requests like helping to arrange flower delivery or providing luggage storage.
3. All-Inclusive Resorts: All-inclusive resorts typically have a larger housekeeping staff due to the high volume of guests, and a greater variety of tasks to be performed. This can include cleaning guest rooms, pool areas, public spaces, and organizing activities for the guests.
4. Vacation Rentals: Vacation rentals typically have one or two housekeeping staff members responsible for preparing the rental for guests’ arrival, cleaning and tidying up the premises on a regular basis, replacing any broken items, and ensuring all amenities are functioning properly.
5. Luxury Hotels: Luxury hotels often have the largest and most comprehensive housekeeping departments. Their main tasks include regular room cleaning, laundry services, stocking of guest rooms with fresh supplies, and taking care of any special needs or requests from guests.
Whether it is a budget hotel, boutique hotel, vacation rental, or luxury establishment, each type of hotel has at least one housekeeping department responsible for keeping the premises clean and safe for guests. With knowledgeable and dedicated staff, the housekeeping department plays a vital role in the success of any hotel.